Q1: What is the MOQ? Can I get few pcs samples for test?
A: NO MOQ required, sample testing is welcome.
Q2: What's the delivery time of the orders?
Sample can be delivery 3~7 days;
Production lead time for 100~500pcs: < 10 days;
Q3: Do you have the products in stock?
A: Yes, but for some items with certain quantity only. Usually products are to be produced according to your order including samples.
Q4: How does your factory do regarding quality control?
LEDEAST has very strict Quality Control System, from checking and evaluation of incoming materials to the delivery of products, each item will be checked and tested for several times.
For every light in LEDEAST are tested in different procedures.
1: Extreme temperature testing to make sure the lamps work stably and standardly under
extreme temperature environment.
2: Anti-Corrosion Testing, to make sure the high bay lights are working well even under
3: Drop Testing, to make sure the lamps remain good even dropped from high places
4: Anti-Vibration Testing, to make sure the packages are strong and good enough for delivery.
Q5: What's your warranty terms?
A: 2-8 years warranty (Different configuration, different warranty period, and different price).
The repair or replacement will be arranged by LEDEAST if there is any products quality problems within this period.
Q6: Will you delivery the right goods as ordered? How can I trust you?
A: Of course, we will deliver the right goods, honesty and credit is the core of LEDEAST company culture.
Customer or any 3nd party come to our factory for detail checking are welcome.
Customer's design, sales area competiton, ideas of design and all of your private information will be protect seriously.